Thank you for choosing to shop with . We hope you are fully satisfied with your recent purchase but, if you do wish to return your purchase, please take note of the points below:
- We are able to return all items (excluding earrings)within 14 days of purchase within the UK. Please return the item, unworn and in the original packaging with proof of purchase.
- Please use Recorded Delivery so a member of the
Can then sign for it and email you of receipt, otherwise we cannot accept responsibility for returns.
- We hope to process your returns query within 10 working days. This can vary during busy periods so please bare with us.
- Regarding refunds on items, these will be processed onto the debit or credit card used when purchasing the item and can take up to 5 working days to appear on your card.
- Postage costs will be refunded on faulty items ONLY.
- Unless your earrings are faulty, we are unable to accept returns on them for hygiene reasons. This does not affect your statutory rights.